Return Policy

Non-Return Policy for Digital Products

Effective Date: April 1, 2024

  1. Introduction: This Non-Return Policy outlines the terms and conditions regarding the purchase and return of digital products from HeySunshineKids. By making a purchase of any digital product from HeySunshineKids, you agree to abide by the terms laid out in this policy.

  2. Definition of Digital Products: Digital products refer to any intangible goods or services that are delivered electronically, including but not limited to software licenses, digital downloads (e-books, music, movies), subscriptions, online courses, and virtual goods in gaming.

  3. No Returns Policy: HeySunshineKids operates on a strict no returns policy for all digital products. Once a digital product is purchased and delivered to the customer, it is considered non-returnable. This policy is in place due to the instantaneous nature of digital delivery, the inability to physically return digital products, and the potential for abuse or misuse of returned digital content.

  4. Consumer Awareness: It is the responsibility of the consumer to thoroughly research and evaluate digital products before making a purchase. We encourage customers to review product descriptions, specifications, and any available demos or trials to ensure compatibility and suitability before completing a purchase.

  5. Exceptions: HeySunshineKids may, at its sole discretion, consider refunds or exchanges for digital products in exceptional circumstances, such as:

    • Technical issues preventing access to the product despite meeting system requirements.
    • Errors in product delivery or fulfillment.
    • Instances where the product does not perform as described or advertised.

  6. Refund Requests: Customers seeking refunds or exchanges for digital products must submit a formal request to HeySunshineKids customer support within 14 days of the purchase date. Requests will be reviewed on a case-by-case basis, and decisions will be made at the discretion of HeySunshineKids management.

  7. Contact Information: For inquiries or assistance regarding this Non-Return Policy for digital products, please contact HeySunshineKids customer support at support@heysunshinekinds.com

  8. Modification of Policy: HeySunshineKids reserves the right to modify or update this Non-Return Policy for digital products at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.

By completing a purchase of any digital product from [Your Company Name], you acknowledge and agree to the terms outlined in this Non-Return Policy. It is recommended to review this policy periodically for any updates or changes.

HeySunshineKids
PO BOX 1047,
Arcadia California 91077,
United States
www.heysunshinekids.com
support@heysunshinekinds.com